Learning Portals Other Services Company

General Business and Sales


Endless Referrals, 3/e
Author - Bob Burg

"Master the contents of this book and you will practically guarantee your future success."
Tom Hopkins, author of How to Master the Art of Selling

The perennial bestseller that helps you turn every contact into a solid business opportunity for record growth and profits

Through Endless Referrals, Bob Burg has taught tens of thousands of sales professionals and entrepreneurs how to dramatically increase their business using powerful relationship-building techniques to build a referral business and gain clients. In this updated edition, Burg introduces his Attraction Marketing System, a potent new tool that brings the market for a product or service to the business through targeted initiatives using direct mail, email, telemarketing, websites, and other channels.


Delivering Knock Your Socks Off Service, 4th edition
Author: Performance Research Associates

This new edition is completely updated with all new techniques that will help you successfully work with even the most difficult customers. The fourth edition features fresh anecdotes as well as brand-new chapters on important topics including the generational divide, serving customers around the globe, and communicating effectively with coworkers across functions in other departments. Now more powerful than ever, this indispensable guide shows you how to provide better service than your customers have ever imagined.


The Accidental Salesperson : How to Take Control of Your Sales Career and Earn the Respect and Income You Deserve
Author: Chris Lytle

This book is for all those salespeople who never planned on a career in sales...a unique, new plan to improve their selling skills. In The Accidental Salesperson, Lytle gives readers a road map that anyone can use to excel in sales. Packed with thought-provoking axioms, humorous and instructive anecdotes, specific strategies, and powerful tools, The Accidental Salesperson provides everything readers need to master essential lessons in sales and professionalism.


Time Power: A Proven System for Getting More Done in Less Time Than You Ever Thought Possible
Author: Brian Tracy

One of the world's premier business consultants and personal success experts, Brian Tracy has devoted 25 years to studying the most powerful time management practices used by the most successful people in every area. Filled with hundreds of powerful, practical, proven strategies, tools and techniques, Time Power will help you take complete control of your time and use it to get more done-faster than you ever dreamed. In Time Power, Brian reveals his comprehensive system, designed to help you increase productivity and income exponentially-in just weeks!